Industry Solution · IT Service Providers & Software
IT service providers, MSPs and software companies are particularly attractive targets: a successful attack provides access to all customers at once. Kaseya, SolarWinds — supply chain attacks on IT service providers have established themselves in recent years as one of the most effective attack vectors.
A compromised MSP or IT service provider gives attackers access to all customer organizations at once — one attack, hundreds of victims.
By definition, IT service providers have privileged access to customer systems. These credentials are highly sought after on the darknet and are traded deliberately.
A security breach at an IT service provider means an immediate loss of customer trust. Leaks of customer data lead to lost contracts and liability.
NIS2-regulated customers must assess and document your security posture. Apascope gives you the documentation your customers require.
Apascope monitors every day whether your employees' credentials — especially technicians with customer access — have appeared in data leaks. Early warning before attackers use these credentials.
If customer data appears in criminal forums, you are the first to know. Apascope scans for your company name, your domains and your customer project data.
Your customers subject to NIS2 must document the security posture of their IT service providers. Apascope reports provide evidence of continuous monitoring — a clear competitive advantage in tenders.
Attackers create fake domains that imitate your company name to deceive your customers. Apascope detects such domains and raises the alarm before damage occurs.
As a SaaS provider, you are yourself part of your customers' supply chain. Apascope monitors your own attack surface — open-source dependencies, hosting providers, critical subcontractors.
Case Study
The situation: An MSP with 80 customer accounts starts Apascope monitoring. Within the first week, Apascope identifies the credentials of two technicians in a fresh data leak — including VPN credentials with customer access.
The response: Both accounts are immediately blocked, credentials renewed, and affected customers informed. Forensic examination shows: no unauthorized access to customer systems took place.
The outcome: A supply chain attack on 80 customer systems is prevented. The MSP communicates proactively with customers — which strengthens trust instead of damaging it.
NIS2 Art. 21(d) obliges affected companies to assess and document the security posture of their IT service providers. This means: your customers will ask you for security evidence — or will have to replace you.
Apascope gives you the evidence: CIQ360 reports document your continuous monitoring, your attack surface and your response process. This is exactly the information your NIS2-obligated customers need.
Find out how Apascope helps you protect your customers and meet NIS2 requirements.
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